1 Introduction

Schiphol Real Estate B.V. (‘Schiphol’) operates the Spot user community (“Spot”) and will use some of your personal data in that capacity. The meticulous handling of the personal data of those who use its products and services is very important to Schiphol. This privacy statement provides information on the data we process and on your rights.

2 Which personal data do we process?

When creating a personal profile on Spot, the following details can be registered:

  • first name and surname (required)
  • e-mail address (required)
  • company name (required)
  • job title (not required)
  • phone number (not required)
  • photo (not required)
  • bio (not required)
  • interests (not required)
  • social media (not required)

Via the Spot website, you can also view which events you are participating in, news messages you have posted, discussions you have started and your own replies to any of these.

Occasionally, photos and video clips made during Spot events may feature you. Photos and video clips can be shared via the website, the newsletter and social media.

3 Why do we process your personal data?

Your personal data is processed for the following purposes:

  • To give you the opportunity to post and exchange information on this website and/or to use this website to make contact with other users.
  • To keep you up to date about new events, initiatives, developments and projects which may take place on this website and/or the local area of Schiphol.
  • To send you a newsletter, user information, service updates or other messages.

When creating an account on Spot, you grant your permission for these data to be processed.

4 Cookies

Cookies are small data files that are placed on the hard disk of a computer for the purpose of recognition. Cookies make surfing the web easier for users. Every browser that opens is given a unique cookie, thereby documenting the number of unique visitors. A second cookie is used to enable our computer to recognise you as a customer and thereby help to continue speeding up future events on our site. We do not use cookies to collect any information from your computer other than the information stored in the despatched cookie.

Our cookies do not contain any directly identifiable information.

Most browsers accept cookies; however, it is generally possible to change the settings of a browser so that it no longer accepts cookies.

5 How long do we retain your data?

If your profile remains non-active for a five-year period, we will email you to ask you if you still wish to keep your profile. If we then do not receive word from you within 30 days that you do wish to keep your profile, we will anonymise it. Although we will not delete any replies you have posted on the platform, we will replace your name with the word ‘anonymous’. If you would like for your replies on the platform to be removed, please contact us

6 Who do we share your data with?

We do not share your data with third parties.

Please note: a portion of the data that forms part of your profile, including your name, job title, business name, photograph and biography, is accessible to everyone and can be found via public search engines. Furthermore, the events in which you have participated, discussions you have started and news messages you have posted, as well as your replies to them, are visible to everyone.

7 Processing personal data outside the European Union

Schiphol processes personal data as much as possible within the European Union. Schiphol may engage a processor who delivers IT services whereby data are processed in countries outside the European Union, including the United States of America or India. We do this only in a manner that complies with the requirements of the General Data Protection Regulation.

8 Which rights do you have?

Access to, amendment and deletion of your personal data

You have the right to know what personal data on you are processed by Schiphol. If we have not obtained the data directly from you, you also have the right to know from what source they derive and to receive a copy thereof.

If your personal data prove to be incorrect, you can ask us to amend your data. You can also request us to delete personal data and to discontinue their use. If we process your personal data on the basis of your consent, and there is no other legal basis for the processing, you have the right to withdraw that consent and we will comply with your request to delete them. In some cases, we may refuse your request.

Restriction of processing and right to transfer your data

If in your opinion we are not processing your data in a correct manner, you can request a restriction of the processing.

You can also ask us to transfer your digital personal data to you or to another party in a readable and usable form.

Lodging an objection

Besides requesting deletion or restriction of the processing, you can also object to the processing of personal data by Schiphol. First, you can do so if you do not agree to Schiphol using your personal data for direct marketing (for instance by profiling).

Second, you can object to the use of your personal data owing to your specific situation. If you lodge an objection, we will in principle temporarily discontinue or restrict the processing. If your objection is accepted, we will definitively discontinue or restrict the processing.

Your request and our response

If you have a question, a request or if you wish to lodge an objection, email our Data Protection Officer (DPO) via We will do our utmost to respond to your request in a timely manner.

We may ask you to send us a copy of a valid ID if this is necessary in order to confirm your identity.

If any part of your request is unclear to us, we may ask you to specify your request and/or to supplement it, to enable us to provide you with the best possible service.

9 Whose privacy statement is this and how can you contact us?

Who is the controller?

This privacy statement has been issued by Schiphol Real Estate B.V. Our contact details:

Schiphol Real Estate
Attn: Spot Schiphol Community
Evert van de Beekstraat 202
1118 CP Schiphol

How to contact our Data Protection Officer (DPO)

Schiphol has a Data Protection Officer (DPO) for all your questions concerning privacy. The DPO also provides advice to us and monitors compliance with the privacy laws and regulations by Schiphol.

Do you have any questions or requests concerning your data? If so, you can send an email to the DPO via or send a letter to our postal address, for the attention of the Data Protection Officer. Together with your request, please provide your name, address, email address and telephone number.

10 How to lodge a complaint with the Dutch Data Protection Authority

If you are dissatisfied with the way in which we treat your privacy or handle your request or objection, you can file a complaint with the Dutch Data Protection Authority via [link:].

11 Where can you find the latest version of this privacy statement?

If necessary, we will update this privacy statement. This may be due to changes in policies, changes in the data processing operations or changes in the systems we use to process data.

This version was issued in February 2020.