Guest profiling at Schiphol

For my final Master thesis at Hotelschool The Hague I am creating profiles of people working in the office buildings around Schiphol (Schiphol CBD, The Base, The Outlook, etc.).

Thanks to this information I will be able to assess how I can improve the guest experience of business people having lunch of dinner in a restaurant at Schiphol.
For those who do not go out for lunch or dinner yet, I would like to discover the reason why and how to meet their expectations.

I would really appreciate your help by filling out my survey.
Link: https://docs.google.com/forms/d/e/1FAIpQLSdArF9HoSHtrt6r_r8EsHdPj80vtdQko5oTsW80yE1W5SUglA/viewform?c=0&w=1

If you want to keep it anonymous, no worries, just invent a name and fill in only the required fields.


Dank u wel!

Benoît

Benoît Fichaux

MBA student
Hotelschool The Hague
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